Resume Downloads
Accounting
- Assembled monthly accrual packages for two of company’s largest contracts with upwards of $2M in accruals
- Performed monthly accrual analysis for both contracts to track accruals versus actual costs as well as ensuring that all accruals had been correctly entered into the accounting system
- Acquired travel auditing role from accounts payable for two of the company’s largest projects to insure proper rates were being charged by the vendor as well as providing back up for all travel costs upwards of $300K per invoice
- Resolved project billing discrepancies from inception-to-date to account for costs that had not yet been billed to customer as well as subcontractor costs that had not been accounted for previously
- Processed subcontractor invoices for labor, travel, and material costs incurred over the course of each month through the entire accounts payable system as well as resolving payment issues to project vendors
Financial Analysis
- Arranged monthly financial meetings to discuss accruals with each subcontractor to ensure more accurate accrual submissions to accounting
- Reconciled projects from inception-to-date to resolve financial discrepancies with both the customer and subcontractors resulting in corrections in excess of $100K
- Held financial meetings to discuss project budgetary plans
- Developed and maintained monthly, quarterly, and yearly budget, revenue, and profit margin forecasts as well as corporate reports for this information
Project Control
- Constructed new financial tracker to better maintain contract funding and expenditure records for multiple ongoing projects as well as upcoming projects
- Validated and input all contract funding information, labor categories, and rate ceiling information into Deltek Costpoint system for use in reporting and processing through accounts payable
- Initiated purchase orders for project subcontractors and created a financial tracking system
- Collaborated with project managers, customers, and vendors to create project schedules that would be used in financial forecasting for each project
- Revamped the project’s tracking system to allow for more streamlined information that could be easily filtered for various reporting uses
Procurement
- Generated hardware purchase orders for procurement of materials, entered each into Deltek’s Costpoint system, and tracked each through the system’s approval process
- Produced purchase orders for initial hardware procurement across all projects on the company’s newest contract vehicle
Project Management
- Facilitated regular meetings with Department of Justice customers involving new employee security badges, financial forecasting, current financial status, as well as updates on general project status
IT Support
- Provided continuous technical support for common hardware, software, and networking issues through both remote and direct interface
- Executed full system imaging and restoration as well as data recovery using various Linux live distributions including Knoppix and Ubuntu
- Assembled multiple computer systems to fit various user needs including hardware customization as well as software personalization and setup
- Managed IT technical support staff to provide aid in setup and troubleshooting of network and common PC issues for a user base in excess of 400 students
- Interfaced directly with IT personnel to discuss project goals, requirements, and possible problems and solutions associated with completing these goals
Customer Service
- Served as student assistant manager during business’ largest grossing year providing excellence in customer service and employee management
- Answered all customer inquiries regarding product information and recommendations as well as resolving conflicts and ensuring overall customer satisfaction
- Gathered feedback from customers to assess overall satisfaction with the business’ provided products and services as well as ways to improve upon these products and services
- Retained frequent customers’ interests in products, services, and conversation in order to provide the highest standards of service while also creating a friendly and comfortable environment to encourage repeat business
